Privacy Policy

Effective date: December 25, 2025

Introduction

TextAlly ("we", "us", "our") provides a mobile application that helps manage appointment requests via SMS. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our app.

Information We Collect

• Contact details: name, email address, telephone number.
• Messages: SMS messages, appointment requests and related content you or your customers provide through the service.
• Usage data: device and app usage diagnostics, crash reports, and analytics to help us improve the service.

How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the app;
• Process appointment requests and send communications on your behalf;
• Respond to your inquiries and provide support;
• Improve and personalize the service and for analytics;
• Comply with legal obligations.

Sharing and Disclosure

We do not sell your personal information. We may disclose information:

• To service providers who perform functions on our behalf (hosting, analytics, SMS delivery);
• To comply with legal process or protect legal rights;
• In connection with a merger, acquisition or sale of assets (with notice where required).

Data Retention

We retain personal data only as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

Security

We use administrative, technical, and physical safeguards designed to protect the information we process. However, no method of transmission or storage is 100% secure.

Your Choices and Rights

You may access, update, or request deletion of your personal information by contacting us. We will respond to requests in accordance with applicable law.

Children

Our service is not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy. We'll post the new policy with an updated effective date.

Contact Us

For questions or requests about this Privacy Policy, contact: privacy@textally.app